Frequently Asked Questions

PropBet FAQ — All Your Answers in One Place

Payments, bonuses, cricket betting, security — find straightforward answers to all your questions right here. If you don't find what you need, contact support directly.

7
Details
FAQ
24/7
Live Support
In English
5 Things
By Topic
Resolution
Bonuses & Promotions

Log in to PropBet every day for a chance to earn a daily check-in bonus. The process is simple:

  • 1Log in to your account and click the "Daily Reward" banner on the home page.
  • 2Tap the "Check In" button — bonus credits or free spins will be added to your account instantly.
  • 3Check in 7 days in a row to earn a bonus reward — typically bonus funds or a free bet.

Free spins are generally restricted to specific slots games, and any winnings are credited to your bonus balance. Every day at midnight The check-in resets daily, so make sure to log in once every day.

Free spin winnings are generally withdrawable at 1x wagering — meaning you only need to place one bet before cashing out.

A wagering or rollover requirement means you must bet the bonus amount a set number of times before you can withdraw. Here's how it works:

Example: You receive a ৳1,000 bonus with a 10x wagering requirement. You'll need to place a total of ৳10,000 in bets before any winnings from that bonus can be withdrawn.

  • For Sports Betting, qualifying bets generally require minimum odds of 1.50 or higher.
  • For casino games, slots generally count 100% toward wagering, while table games count 10–20%.
  • Bonuses typically expire in 7–30 days — if the requirements aren't met within that window, the bonus will be forfeited.

Go to the "Bonus" or "Promotions" tab in your account to see your remaining wagering requirement in real time.

Wagering requirements vary by bonus — read the full terms of each offer before accepting it.
Payments & Transactions

PropBet supports Bangladesh's most popular mobile financial services. Currently available options:

  • bKash — Via both personal and agent methods. Minimum deposit is ৳200.
  • Nagad — Pay directly from the app. Minimum ৳200.
  • Rocket — Dutch-Bangla Bank's mobile banking service. Minimum deposit ৳200.
  • USDT (Tether) — Crypto payments accepted on both TRC20 and ERC20 networks.

Deposits are typically Instant — Funds are credited to your account within 5 minutes. Deposits work at 2 AM or 5 AM — available 24 hours a day.

The mobile number you use for deposits must match the number registered on your account.
Betting & Cricket

Getting started with cricket betting is simpler than you think. Here's a step-by-step guide for first-timers:

  • 1Log in and go to the "Sports" or "Cricket" tab. You'll see a list of upcoming and live matches.
  • 2Click on your chosen match. You'll see various markets — Match Winner, Toss Winner, Total Runs, First Wicket, and more.
  • 3Click on the team or outcome you want to bet on — the odds will be added to your betslip.
  • 4Enter your stake in the betslip (minimum ৳50) and tap "Place Bet" after reviewing your potential winnings.

In live betting, odds shift with every ball or over while the match is in progress — that's what makes it so exciting. That said, it's best to start with straightforward markets like Match Winner or Total Runs.

Reading expert analysis on the PropBet Betting Tips page helps you make smarter, more informed decisions before placing a bet.

PropBet displays odds in decimal format — the easiest format to understand.

The formula: Potential payout = Stake × Odds

  • You bet ৳1,000 at odds of 1.85 → if you win, you receive 1,000 × 1.85 = ৳1,850 (Profit: ৳850).
  • Odds of 2.00 mean you get double your stake back — this is known as "even money."
  • Odds of 1.50 mean lower risk — a higher chance of winning, but a smaller payout.
  • Odds of 4.00 or higher mean high risk — but a big payout if you win.

As soon as you enter a stake in the betslip, your potential winnings are calculated automatically — no manual math needed.

The lower the odds, the higher the chance of winning — keep that in mind when choosing your bets.
Security & Privacy

PropBet uses multiple layers of security to protect users' personal information and funds:

  • 256-bit SSL Encryption — All data between your browser and PropBet's servers is fully encrypted in transit.
  • Segregated Funds — Player deposits are kept separate from the company's operational funds.
  • KYC Verification — Identity verification before every withdrawal ensures no one else can access your funds.
  • OTP Protection — Mobile OTP verification is required for important transactions.
  • Auto Logout — You are automatically logged out after a period of inactivity.

Your national ID information is used solely for KYC verification and is never sold or shared with third parties.

Learn More Privacy Policy Read.
Platform & Credibility

PropBet operates under an international gaming license. Having a license means:

  • The regulatory authority conducts regular audits of PropBet's game fairness and financial transactions.
  • Game outcomes are determined by an RNG (Random Number Generator) — there is no possibility of manipulation.
  • Player funds must be held in a separate, protected account.
  • A fair and transparent dispute resolution process must be in place.

PropBet has been serving millions of players in Bangladesh for over 5 years. If you ever have a dispute or issue, you can follow PropBet's official complaints process.

Official Domain Only propbet.im— Play on the official site and stay alert to fake lookalike sites.

Why millions of Bangladeshis choose PropBet

See exactly what sets the platform apart — at a glance

Instant Payment
Deposits via bKash, Nagad, and Rocket are processed within minutes. Withdrawals are completed within 30 minutes to 2 hours in most cases.
Live Cricket Betting
Bet on Bangladesh, IPL, BPL, and international matches with odds that update every ball. Live scores and stats right alongside your bet slip.
24/7 Bangla Support
Day or night — reach us in Bangla via Live Chat. Average response time is under 3 minutes. You can also contact us by email.
Mobile-First Design
A mobile interface built with Bangladeshi users in mind. Loads fast even on slow connections.
Regular Bonus Offers
From welcome bonuses to daily check-ins, weekly cashback, and seasonal offers — there are rewards to earn all year round.
Licensed & Regulated
PropBet operates under an international license, with regular third-party audits and fair play guaranteed.

Didn't find your answer? Contact us directly

PropBet's support team is always ready — reach out whichever way works best for you.

Live Chat
Click the chat icon at the bottom right of the site. Write in Bangla — average response time is 3 minutes. Available 24/7.
Online Now
Email Support
For complex issues or when you need to send documents, email us. We typically reply within 2–6 hours.
support@propbet.im
Read the Rules
Reading the betting rules, bonus terms, and privacy policy will answer many of your questions on your own.
Terms & Conditions

How to Use the PropBet FAQ

This PropBet FAQ page was built around the most common questions asked by players in Bangladesh. From payments and bonuses to cricket betting and account security — everything is answered in plain English to help both new and experienced users.

Quick search: Type a keyword into the search bar at the top of the page — such as "bKash", "bonus", "cricket", or "password". Matching questions will be highlighted instantly.

When to contact support

If you can't find your answer on this FAQ page, PropBet's Live Chat support is the fastest way to get help. That said, some matters are better handled over email — such as KYC documents, account recovery, or disputes involving large transactions.

PropBet will never ask for your password or OTP by phone or message — if you receive such a request, treat it as fraud and contact support immediately.

Got all your answers? Get started now

Registration at PropBet is free. Live cricket betting, bonuses, and secure payments — all in one place.

⚠️ Betting is for ages 18+ only. Responsible Gaming Read.

বাংলা