Player Protection

Responsible Gaming — PropBet's Commitment to Safe Betting

Betting on PropBet is meant to be enjoyable — not stressful. Responsible gaming is at the core of our platform. Your control, protection, and support are all in one place.

24/7

Support Services

Protection Tools

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Self-Exclusion Active

18+

Strict Age Verification

PropBet's Responsible Gaming Framework

Tools PropBet provides to keep your experience safe and enjoyable

Set Your Own Betting Limits

Set your own daily, weekly, or monthly deposit and betting limits. Limits take effect immediately once set — lowering them is instant, while raising them requires a 24-hour waiting period.

Cooling-Off Break

Pause your account for anywhere from 1 day to 6 weeks. During this period, logging in won't be possible — give yourself the break you deserve.

Self-Exclusion

From 6 months to permanent — block yourself from PropBet entirely. Once initiated, a specific process must be followed to unblock your account.

Betting History Review

You can review your full betting and win/loss history at any time. Understand your own patterns and make informed decisions.

Session Time Limit

Set your own limit on how long you can bet in a single session. When the time is up, the system will log you out automatically — keeping you aware and in control.

Round-the-Clock Support

Even at 3 in the morning, if you feel like you're losing control — PropBet's support team is ready to help in Bangla. No judgment, just support.

Recognising the Signs of Problem Gambling

If any of the signs below apply to you, treat it as a signal worth paying attention to — not something to be ashamed of

You keep placing larger bets trying to "win back" money you've lost.

You're hiding the extent of your betting from family or friends.

When you're not betting, you feel restless, irritable, or anxious.

You're betting with money meant for household expenses or debt repayments.

You're spending hours betting at the expense of work, family, or sleep.

You've tried to stop betting but haven't been able to.

Betting is causing problems in your relationships or at work.

After every win, you feel the urge to take bigger risks.

If 3 or more of the signs above apply to you — take a break right away and reach out for support.

How to Use the Protection Tools

Access all these features directly from your account settings on PropBet

Go to Settings

Look for the "Responsible Gaming" tab. You'll find all protection tools in one place.

Choose Your Protection Preference

Set limits, take a break, or self-exclude — choose what you need and confirm. Changes take effect immediately.

Contact Support

If you can't find it in Settings or need assistance, reach out via live chat or email us at support@propbet.im. We respond in Bengali.

Take a Moment to Check Yourself

Answer honestly — in your own mind. These questions are for you alone.

Did your betting spend last month stay within a budget you set in advance?

Are you betting purely for entertainment, or have you started thinking of it as a source of income?

After a big loss, have you felt an immediate urge to place more bets?

Has anyone in your family expressed concern about your betting?

Can you easily stop betting whenever you want, or does it feel difficult?

If 2 or more of these questions make you uncomfortable — that's your signal. Don't hesitate to seek help.

How Self-Exclusion Works

The complete process for temporarily or permanently excluding yourself

Step 1

Request

Go to Settings and select "Self-Exclusion", or let our support team know. Choose your duration: 6 months, 1 year, 5 years, or permanent.

Step 2

Takes Effect Immediately

Your account is locked as soon as the request is confirmed. Promotional emails and notifications will be turned off as well.

Step 3

Your Balance Stays Protected

Any balance remaining in your account can be withdrawn once the self-exclusion period ends. Your funds are safe.

Step 4

Reinstatement (if applicable)

Once the set period ends, you'll need to submit a written request to reactivate your account and wait through a 7-day cooling-off period. This option is not available for permanent exclusions.

When Betting Stops Being Fun and Becomes a Problem

Most people bet responsibly — to add some excitement to a cricket match, in hopes of a little extra income, or simply for fun. But for some, betting gradually becomes a habit, then a compulsion. That shift happens quietly — no one wakes up one day and decides they'll have a problem.

Responsible gaming at PropBet isn't just about following rules — it's a mindset. For our regular players, we ask one thing: once a month, take a look at your betting patterns and ask yourself — is this still fun?

"Betting is healthy when you can still smile after a loss. The day a loss breaks you — walking away takes real courage."

— PropBet Responsible Gaming Team

Budget-Based Betting — A Method That Works

The most effective responsible betting strategy is a monthly budget. At the start of each month, decide how much you're comfortable spending on entertainment — movies, dining out, betting, all of it. Carve out your betting share from that total and set it as your limit on PropBet.

Once your budget is gone, that's it for the month — this discipline alone keeps problems at bay. Remember: chasing losses is the most dangerous mindset in betting.

Simple Rules for Budgeting

Only bet what you can afford to lose without it affecting your household.
Withdraw your winnings rather than leaving them in your account.
Never bet with borrowed money or funds meant for household expenses.
Avoid betting when you've been drinking or when you're under stress.
Review your win/loss record every month.

The Role of Family and Loved Ones

Problem gambling doesn't just affect the individual — the whole family feels it. If a family member is concerned that a loved one may be struggling, please reach out to PropBet Support. We're here to help families too.

Have the conversation — without anger, without judgement. Asking "Are you okay?" goes further than saying "You're betting too much." PropBet believes that bringing problems into the open, not hiding them, is the path to a solution.

Protection of Minors

PropBet strictly prohibits anyone under 18 from registering or placing bets. If there are minors in your household, use a password lock on your device and never share your login credentials.

Need help? Reach out to PropBet Support directly — via support@propbet.im or Live Chat. Our trained team will assist you without judgment.

FAQ

Frequently Asked Questions from Our Members

To earn a referral reward on PropBet, log in to your account and go to the "Refer a Friend" section. You'll find your personal referral link or code there. Share that link with a friend. If they sign up using your link and make their first deposit, you'll receive the specified reward. Rewards typically come as bonus balance or cash and can be withdrawn after meeting the applicable wagering requirements. Each friend can only be referred once, and only new accounts qualify.

PropBet regularly hosts tournaments and leaderboard competitions. Rankings are typically based on the highest total bets placed or most wins within a set period (e.g., one week). Each tournament has its own rules — some are cricket-only, others are open to any sport. Top-ranked members receive cash bonuses or special prizes, which can usually be withdrawn with just 1x wagering. A separate registration may be required to join a tournament — check the Promotions page for details.